Effective Date: [01/01/2025]

At Sound Academy ("we," "our," or "us"), we are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines how we handle your personal data when you visit our website (sound-academy.co) or use our services.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

1.1 Personal Data You Provide

When you interact with our website or services, you may provide personal data, such as:

• Name, email address, phone number, and mailing address.
• Payment details (for course enrollment and transactions).
• Account login credentials (if applicable).
• Communications with us (e.g., customer support inquiries).

1.2 Automatically Collected Data

When you visit our website, we automatically collect certain information through cookies and tracking technologies, including:

• IP address and device information (browser type, operating system, etc.).
• Website usage data (pages visited, time spent, interaction patterns).
• Referring website or source that directed you to our site.

For more details on cookies, please refer to our Cookie Policy.

1.3 Data from Third Parties

We may receive information about you from:

• Social media platforms (if you interact with our pages or use social login features).
• Advertising and analytics partners, such as Google and Meta.
• Payment processors (for verifying transactions).

2. How We Use Your Data

We use your personal data for the following purposes:

2.1 Providing and Improving Our Services

• Processing course registrations and payments.
• Delivering online and in-person training.
• Offering customer support and responding to inquiries.
• Improving our website, services, and user experience.

2.2 Marketing and Communication

• Sending promotional emails and newsletters (only with your consent).
• Providing personalized content and advertising.
• Notifying you of upcoming courses, offers, and updates.

2.3 Security and Compliance

• Preventing fraud and ensuring website security.
• Complying with legal obligations and regulatory requirements.
• Enforcing our terms of service and policies.

We do not sell your personal data to third parties.

3. How We Share Your Data

We may share your personal data in the following cases:

3.1 Service Providers & Partners

We work with third-party providers who help us operate our website and services, including:

• Payment processors (e.g., Stripe, PayPal) for secure transactions.
• Analytics services (e.g., Google Analytics) to track website performance.
• Marketing platforms (e.g., Meta Ads, Google Ads) for targeted promotions.

3.2 Legal & Compliance Requirements

We may disclose personal data if required to do so by law, in response to legal requests, or to protect the rights, safety, and property of Sound Academy or others.

3.3 Business Transfers

If our business undergoes a merger, acquisition, or sale, your data may be transferred to the new entity under the same privacy protections.

4. Your Data Protection Rights

Depending on your location, you have rights over your personal data, including:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete information.
• Right to Erasure ("Right to Be Forgotten"): Request deletion of your data under certain conditions.
• Right to Restrict Processing: Limit how we use your data.
• Right to Object to Processing: Opt-out of direct marketing or certain types of data usage.
• Right to Data Portability: Receive your data in a structured format.
• Right to Withdraw Consent: If you have given consent for data processing, you can withdraw it at any time.

To exercise your rights, contact us at contact@sound-academy.co.

5. Data Security & Retention

We implement security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These include encryption, firewalls, and secure data storage practices.

We retain your personal data only for as long as necessary for the purposes outlined in this policy or as required by law.

6. International Data Transfers

If you are located outside the European Economic Area (EEA), your personal data may be transferred to servers located in other countries where data protection laws may differ. In such cases, we ensure adequate safeguards to protect your information.

7. Third-Party Links & External Websites

Our website may contain links to third-party websites, social media platforms, or external content. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal requirements, industry best practices, or changes in our services. Any modifications will be posted on this page with an updated "Last Revised" date.

We encourage you to review this policy regularly to stay informed about how we handle your personal data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, your data rights, or how we process your information, please contact us:

📧 Email: contact@sound-academy.co
🌍 Website: www.sound-academy.co

If you are unsatisfied with how we handle your personal data, you may also file a complaint with your local data protection authority.

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